| Bigstep | |
| Site building tools | |
| employer | Bigstep |
| date | 2001 |
| role | Design and UE lead for the product development team |
| project |
Bigstep's goal is to help small businesses be successful online. For a small subscription fee, anyone can easily create, promote and maintain a site using Bigstep's online tools. The service has many great features, such as allowing credit card payment on your site.
Bigstep launched in July 1999. I joined in May 2001, just as the service switched from free to fee-based. The goal of this particular project was to improve the experience for the first time user. I incorporated a clearer visual hierarchy and introduced the concept of simple steps to follow, depending on what path you picked to set up your site. As part of this project, I helped conduct a round of user testing. I moderated interviews with small business owners.
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